Privacy Policy

Last updated: 14 November 2026

This policy explains what information Bezalel Analytics ("we", "us") collects when businesses and their staff use our services, including our WhatsApp assistant (Restaurant Copilot), dashboards and reporting, and how we use and protect it.

1. Who we are

Bezalel Analytics is a data analytics service based in Kochi, Kerala, India. Contact: bezalelanalytics1@gmail.com, WhatsApp / phone +91 81378 95136.

2. Information we collect

• Phone numbers and names of business owners and staff who are registered to use the assistant, or who message our WhatsApp number.
• Messages you send us on WhatsApp, such as questions about your sales and waste or stock entries, and the replies we send.
• Business data our clients share with us, such as billing and sales exports, menu items, inventory, production and waste records.
• Basic technical records, such as message timestamps and delivery status, needed to run and troubleshoot the service.

We do not ask for payment card details over WhatsApp, and we do not collect information about our clients' own customers beyond what appears in the business data the client chooses to share.

3. How we use it

• To answer questions, generate charts and send the reports and reminders you have asked for (for example the 9 AM brief or the nightly waste reminder).
• To keep each client's data separate and allow only approved phone numbers to access it.
• To fix problems and improve the accuracy of answers.
• To contact you about the service you use with us.

We do not sell your data, and we do not use it for advertising.

4. Service providers

We use a small number of trusted providers to run the service. They process data only on our behalf:

• Meta Platforms (WhatsApp Business Platform) and/or Twilio to send and receive WhatsApp messages.
• Anthropic (Claude AI) to understand questions and turn them into answers from your data.
• Render for hosting. Our servers are located in Singapore.
• GitHub to store our software code. Client business data is not stored there.

Because some of these providers operate outside India, your data may be processed in other countries. We only use providers that apply industry-standard security.

5. How long we keep it

We keep client business data and message history for as long as the client uses our service. When a client stops using the service, we delete their data within 30 days unless they ask us to keep it or the law requires us to keep it longer.

6. Security

Each client's data is kept in its own separate database. Access to the assistant is limited to registered phone numbers, and access to our systems is restricted to us. No system is perfectly secure, but we take reasonable steps to protect your information.

7. Your choices and rights

• Reminders: reply "reminder off" to stop the nightly waste reminder, or ask us to stop any scheduled message.
• Access and correction: ask us for a copy of the data we hold about you, or to correct it.
• Withdrawal of consent: you can stop using the service at any time.
• Grievances: contact us using the details below, and we will respond within 30 days.

These rights are in addition to any you have under applicable Indian law, including the Digital Personal Data Protection Act, 2023.

8. Data deletion

To delete your data, message +91 81378 95136 on WhatsApp or email bezalelanalytics1@gmail.com with the subject "Delete my data" and the phone number you used. We will confirm the request and delete your messages and data within 30 days. If you are a staff member, we will also let the business owner know that your number has been removed.

9. Children

Our services are for businesses and are not meant for anyone under 18.

10. Changes to this policy

If we change this policy, we will update the date above. For important changes, we will tell our clients directly.

11. Contact

Bezalel Analytics, Kochi, Kerala, India
Email: bezalelanalytics1@gmail.com
WhatsApp / phone: +91 81378 95136